Returns Policy

Our Commitment

Benefic Life is committed to providing the very best quality supplement in Hong Kong and fulfilling your orders is very important to us. However, there may be occasions where you have concerns regarding your order.


If a delivery has been attempted unsuccessfully and requires a second delivery to be made (e.g. an incorrect address was provided) we will attempt to redeliver; however, a redelivery fee may apply for the redelivery and subsequent attempts. If Benefic Life is in any way responsible for the redelivery, this redelivery fee will not apply.


For food safety reasons food items can not be returned. If we require you to return goods to Benefic Life, we will arrange for the return shipping costs to be paid by Benefic Life. If we cannot deliver a product for any reason, we will arrange for a full refund of the purchase price, including all shipping costs.